Cancellations - No Shows:
You may cancel your reservation without penalty up to the appointed date indicated on the Booking Confirmation document. Late cancellations and no shows will have a penalty equivalent to 100% of the total value of the reservation. This amount will be charged to your credit card.
Early Departures:
The Hotel may charge a penalty equivalent to 50% or 100% of the cost of one night stay, plus taxes to the applied rate, if early departure has not been notified and approved by management.
Early Check-In:
Check In: 15:00
Early Check-In is subject to room availability and management approval.
Late Check-Out :
Check Out: 12:00
Late check outs require management approval or will be subject to a 50% of applicable room rate penalty.
Refunds:
In case of refunds made by the hotel, the passenger accepts payment of any financial costs involved, equivalent to 8% of the transaction
Companions:
For security policies, the hotel does not allow access to non-hosted and registered passengers at check-in.
Minors:
Guests under 18 years of age, must also present identification upon check-in at the hotel.
